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Analysis Of Performance Appraisal

University: Regent College

  • Unit No: 5
  • Level: Undergraduate/College
  • Pages: 15 / Words 3851
  • Paper Type: Assignment
  • Course Code: M/508/0495 (RCF)
  • Downloads: 79

CHAPTER 1: INTRODUCTION

1.1 Formulate and record possible research project outline specifications.

Introduction

Performance appraisal is the most effective and challenging process which is taken by the Human resource management in every organization. It is the systematic evaluation of the performance of employees that needs to be understood for each employee's growth and development. This is a long process that takes time to evaluate each and every individual working performance in the company and how much they contribute towards the company's growth (Abukhalifeh and Som, 2015). The present research will have been based on Performance appraisals of employees' motivation and growth. This will also motivate effective working performance in order to meet the needs of the organization's goals. Further, the research will explain the objectives and aims on which the report has been based on. Besides, it also analyzes the critical process of performance appraisal and their theories of performing the whole process and methodologies.

Background

For taking this research further Hilton Company will be taken into action. It is the multinational Hotel store which is based on UK. Tesco is one of the largest organizations that needs to analyze the actual performance of the employees in order to determine employee growth. Overall, the process will also grow up the changes and task making effective process (Certo, 2018).

Statement of research problems

Performance appraisal system plays a most important part in the organization. This process will promote development of hospitality sector. Appraisal of the employee must be used as a means to achieve organizational development. A study on the performance appraisal in selected industries of Hilton.

Research aim & objectives

Aim: “ To analyzing the role of performance appraisal in the hospitality sector”. Case based on Hilton Hotel.

Research objectives

  • To identify the importance of performance appraisal system among supervisors and managers.
  • To identify the relationship between components of performance appraisal system.
  • To determine the impact of performance appraisal on the organizations
  • To identify the challenges faced by the company during assessing the performance appraisal process.
  • To recommend the ways and methods to implement all resources accordingly.

Scope of the study

From the analyzing the study further it has been seen that, it is the best effective process that helps to take the better objective and growth (Chahal and Poonam, 2017). From the basis of this study, it has been cleared that, it is the long lasting effective working that helps to take care about the organization.

1.2 Identify the factors that contribute to the process of the research question.

Rationale

Performance appraisal is the necessary task and effective process in the organization that makes the long lasting performance level of work. Besides, this process might helpful in the growth channel. From the outcomes of this study outcomes is helpful to get the better resources and growth.

1.4 Produce a research project specification.

Time scale

Activity/Week

1

2

3

4

5

6

7

8

9

10

11

Selection of an appropriate topic

Topic is selected after discussing with tutor,

Identification of the research rationale

Formulating the Literature review

Identification of the research aims and objectives

Determining the primary and secondary data

Selection of research approach

Use the research methodology

Develop the appropriate questionnaire

Conduct the survey of the respond ants

Collect the information and data about the topic from many respondents.

Thematic analysis technique applied in the research study

Analysis and interpretation

Conclusion

Recommendation

Submission of the report

1.5 Produce a Plan and procedures for the agreed research specification.

Project management plan

Task Name

Duration

Start

Finish

Predecessors

Research Project

Planning

Topic name

5 days

15/04/18

18/04/20

Statements of the research issue

1 day

19/03/18

19/03/18

2

Allocation of resources and time frame

4 days

20/0318

24/03/18

2

Implementation

Review of literature

5 days

22/03/18

27/03/18

3

Selection of correct research methodologies

1 day

28/03/18

29/03/18

4

Data analysis and interpretation

5 days

30/05/18

18/05/35

5

Evaluation of results and outcomes

2 days

01/04/18

02/04/18

5

Project closure

Giving conclusion and recommendation

1 day

03/04/18

03/04/18

6

Results of documentation

1 day

04/04/18

19/03/18

7

Gantt Chart

CHAPTER 2: LITERATURE REVIEW

1.3 Critical review of key References.

Theme 1: To identify the importance of performance appraisal system among supervisors and managers.

According to Chand and Ranga, (2018) Performance Appraisal is an essential part of the performance increment within the organization. Human resource department contributes their working to determine the actual working or performance of individual employees. The main purpose of this process is to improving better communication among employees to understand the employee issues or flow of better communication level. This process is also necessary or important for providing a career path for addressing the long term goals and achieve all to-do list suggested by Domínguez-Falcón, Martín-Santana and De Saá-Pérez, (2017). Moreover, it also brings new better opportunity to enhance the better effective performance oriented work. Celebrating and enjoying well done job makes way easy for employee in appraisal process. Along with that, performance appraisal enhance the individual interest by enhancing the new career opportunity.

On the other hand, some employees are not happy with the performance appraisal due to low productive work. Those employees get demotivated and give less interest towards work.

Theme 2: To identify the relationship between components of performance appraisal system.

As per the Dusterhoff, Cunningham and MacGregor, (2014) different components of performance management that helps to accomplish the overall process such as performance planning, reviewing, feedback on the performance followed by personal counseling and performance facilitation, rewarding good performance etc. all the elements or components makes different outcomes and growth on the individual behavior. Knies and et.al., (2017) argued that, these process also affect the individual behavior personally. This also makes the better resources and planning growth. This makes proper implementing and effective need of source. Overall, it makes the better effective process of making better objective plan.

Theme 3: To determine the impact of performance appraisal on the organizations.

According to Lahap and et.al., (2014) Effectiveness of performance appraisal results the effective results for the organization. Hilton can adopt the best technique to make working environment more powerful and effective. This impact on the all departments in order to enhance the productivity of working. On the other hand it also makes the better and effective among the overall, outcomes and results. This makes the proper effective process that makes the proper effective and task oriented performance level. It is the formal performance appraisal and familiar to most managers either from pitfalls personnel experience or from the growing body critical. It makes the proper effective goals. That helps to keep the all nature effective and productive. Under which manager also needs to facing many hard faces and process while considering all nature of an individual. Along with that, it also helps to take the better decision making approach according to needs and goals. Overall, it brings new better effective growth and challenging situations. It is the long lasting performance in order to meet the needs of the organization. Moreover, it also helps to get the new environment within organization and goals. Overall, it brings new major goals and objectives in order to maintained the proper effective level suggested by Mir and Amin, (2016).

Theme 4: To identify the challenges faced by the company during assessing the performance appraisal process.

According to Murphy, Ingram and Hutchinson, (2018) performance appraisal is important for organizations and employees. It is the long promotional activities that helps to take the new goals. Poorly trained managers are sometimes been not handle the things which affect directly to the process. That affect the organization goals and objectives. Overall, this also makes the best approachable target goals and helps to take the best approachable task oriented performance making work. Inconsistent ratings and task making performance. Gives better growth level, it is the long term process that makes the proper implementing process that makes the effective performance level of growth. Another some challenges facing by the company Managers in terms of negative response from the employees suggested by Park, Min and Chen, (2016).

Theme 5: To recommend the ways and methods to implement all resources accordingly.

According to Pillai and Abraham, (2016), before adopting performance appraisal plan Hilton needs to acquire best targeting and strategic planning goals. It makes process successful and gives productive outcomes. For that company manager should review the scope and possible outcomes from the process. Apart from that, besides, it also influences the major activities and growth.

CHAPTER 3: RESEARCH METHODOLOGY

Research Methodologies

Research design: Search design will be more realistic and necessary in research process. Such as qualitative and quantitative are two methods of data collection or analysis that helpful to encourage the better outcomes and results of research. Besides, for that, research design should be adopted by investigator either exploratory and conclusive. Exploratory method is more specific about its topic or area of research. On the contrary, Conclusive design will answer the research questions (Rosen and et.al., 2017).

Research Approach: Research approach is the another essential point to be considered by scholar. There are two types of research approach deductive and inductive. In this research researcher takes Inductive approach for taking its research further.

Data collection: It is the most essential part of the research process in which company needs to take the process further and collect data for analyzing from two methods qualitative and quantitative. Qualitative method data are based on hypothesis or from theories or facts. Besides, quantitative data collection method based on statistics, facts related to studies.

Sample Size : Sample size is the tool through company will take new steps and further action in order to meet the needs of the research objectives. Sample size has taken by the researcher from the population related to study. Such as present study will be taking 30 employees as a respondent from the Hilton organization.

Data analysis: it is the competent or element of research methodologies that makes data reliable and efficient (Shamim and et.al., 2017). All over, it makes the proper effective process that makes the process and implementing and task oriented process.

CHAPTER 4: DATA FINDINGS, ANALYSIS AND DISCUSSION

Questionnaire

Name :

Gender:

1. What is your Gender ?

(a). Male

(b) Female

2. In your opinion performance is ?

(a). Job Satisfaction of employees.

(b). Promotion of employees.

(c). Motivation

3. Which type of performance appraisal method adopted by Hilton ?

(a). Merit

(b). Grading

(c). None of them

4. Do you receive any increment in your salary after performance Appraisal ?

(a). Yes

(b) No.

5. Do you think performance appraisal helps people set and achieve meaningful goals ?

(a). Yes

(b). No

6. Do you think that performance of employees improve efficiency level after performance appraisal ?

(a). Yes

(b). No

7. Do you think that performance appraisal helps to change behavioral of employees ?

(a). Yes

(b). No

8. Recommend the new ways or methods could company adopt of performance appraisal

Theme 1: Employees gender in the organizations

1. What is your Gender ?

Frequency

(a). Male

20

(b) Female

10

Interpretation: On the basis of this observation it has been stated that, number of employees are male either than females. Out off 30 respondents are males and rest of the employees are females.

2. In your opinion performance is?

Frequency

(a). Job Satisfaction of employees.

10

(b). Promotion of employees.

15

(c). Motivation

5

Interpretation: On the basis of this observation, it has been stated that large number of employees suggested that promotion of employees are the biggest reason of making good performance in the organisation rather than any other. Besides, according to 10 respondents job satisfaction is the reason of being good in work or getting good praise from the supervisors. On the contrary, according to 5 responder motivation is the reason of productive working.

3. Which type of performance appraisal method adopted by Hilton?

Frequency

(a). Merit

10

(b). Grading

20

(c). None of them

0

Interpretation: On the observation of above submission according to all responders of 30 employees. It has been stated that, grading system has adopted by the Hilton which is more liable according to firm. Besides, according to 10 suggested merit is the another resourceful for performance appraisal. Moreover, it is more reliable and motivating source of performance appraisal.

4. Do you receive any increment in your salary after performance Appraisal?

Frequency

(a). Yes

25

(b) No.

5

Interpretation: On the basis of above table, according to this submission of survey 25 employees suggest yes when they were asked by researcher that after incremental process they will get good salary appraisal. On the other side, 5 employees suggested that, now that they are not happy with the salary increments after the process of making good effective learning games. It will be more relating and effective for the organisations.

5. Do you think performance appraisal helps people set and achieve meaningful goals?

Frequency

(a). Yes

27

(b). No

3

Interpretation: On the basis of above table of explanation, as per the outcomes of this survey of questionnaire. It has been declared that, as per the 27 respondents performance appraisal helps employees to achieve the objectives and goals in order to meet the personal as well as personal goals. On the other sides, according to 3 respondents. It depends on the situation and work pressure.

6. Do you think that performance of employees improves efficiency level after performance appraisal?

Frequency

(a). Yes

25

(b). No

5

Interpretation: On the basis of above conclusion, it has been stated that, that weather performance appraisal is benefited after results has come out. Along with that, effective making working process will also help and best effective process. Overall, 25 employees agreed with the suggestions and rest of the employees are suggested now with the statements.

7. Do you think that performance appraisal helps to change behavioral of employees?

Frequency

(a). Yes

28

(b). No

2

Interpretation: On the basis of this above section, it has been concluded that. When employees are asked by this question whether they are getting good performance appraisal or grading they enhance their behavioural or not. According to 28 employees, yes and suggested by the employees and rest of the employees are thought to be done according to good manner.

Theme 8: Recommend the new ways or methods could company adopt performance appraisal

On the basis of this section or conclusion. According to all 30 employees, they all agree with the favor of good things that create a new process of working and presenting good target marketing goals. Overall, employees suggested several performance appraisal works that help to take the better growth-oriented work in order to meet the needs of the organizational goals.

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CHAPTER 5: CONCLUSION & RECOMMENDATION

Conclusion

Performance appraisal is a useful process in every big organization. To motivate employees and encourage them to work in a more productive manner. Apart from that, it will also implement process-making tasks in order to meet the needs of the organization. Overall, it provides the best approachable target goals (Shamim et.al., 2017). The present study will be presenting long-lasting performance-making work and influencing and task-oriented process. Along with that, it also helps to take the proper implementation and provides the best effective process-oriented process and task-oriented work and progress. This was conducted on the basis of task-making performance and task-oriented process. This also makes the best approachable and task-oriented process. This sample and making good things and better objective goals.

Recommendation

In order to make the best impressive results, it also helps to analyze the overall process and make task-oriented performance. In order to enhance the performance productivity of the employees, this makes the process and task making performance level. For that, Hilton requires adopting the best process and evaluation process to evaluate long-lasting performance. Such as 360-degree evaluation, self-evaluation, feedback results, and long-lasting goals.

On the other hand, it is the long-lasting effective process that helps to take the measuring performance (Wang et.al., 2017). Moreover, things are not the effective and task-oriented performance and long-lasting performance effective process.

REFERENCES

  • Abukhalifeh, A. N. and Som, A. P. M., 2015. Service Quality, Customer Satisfaction and Restaurants’ Performance Appraisal in Hotel Industry. Advances in Environmental Biology. 9(3). pp.27-30.
  • Certo, S. C., 2018. Supervision: Concepts and skill-building. McGraw-Hill Education.
  • Chahal, H. S., and Poonam, 2017. Study of Organisational Culture, Employee Turnover and Employees' Retention in the hospitality sector. PACIFIC BUSINESS REVIEW INTERNATIONAL. 9(11). pp.119-125.
  • Chand, M. and Ranga, A., 2018. Performance Appraisal Practices in Indian Hotel Industry: An Investigation of Employee's Perceptions. International Journal of Hospitality & Tourism Systems. 11(2).

You may also like to read: M/508/8849 (Rcf) Size And Scope Of Industry - Service On A Plate

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