High Performance Culture in Whirlpool Company

1. Professional knowledge, skills and knowledge required by HR professionals.

HR professionals are the person who understands the weakest and strongest areas of the Whirlpool industry. They have to manage the efforts of the employees and available resources in order to achieve the effective business goals. Being HR consultant of Whirlpool company it was found that company was suffering from an company crises which was culminated in 20111. the survey measured the performance of its team so there was a major requirement of restructuring the company strategies. Roles and functions of HR professionals is to develop the effective teams which leads to the sustainability of the company (Bolden, 2016). These HR practices and functions impacts on the overall business. HR manager have to implement various things in order to promote professional environment in the company.

Behaviour of HR professionals in whirlpool can be determined by various functions such as decisive thinker, Skilful influencer, Personally credible, courage to challenge. Such behaviour, skills and knowledge of HR manager which influence workforce in delivering the productive operations in the company. These are described below:

• Courage to challenge: Being HR manager one need to have courageous heart to take risks and challenges for the successful development and growth of the business. HR professionals of the whirlpool take initiatives to try different ways which can be helpful in developing skills among employees which leads to the successful development of team and organisational objectives.
• Mentoring and monitoring: HR manager need of the whirlpool is required to timely monitor the activities of subordinates. It helps the employees in improving the activities which enhances the individual performance which ultimately builds the effective team. Managers need to influence their subordinate which promotes professional behaviour in the business. Managers are also responsible for providing better working techniques help in sharing the skills and knowledge which ultimately motivates employees and resulted in Effective productivity.
• Decision-making: Managers are mainly involved in decision-making which generally effects the overall objectives (Kislovand et.al., 2014). So they need to possess high observing and analysing qualities which influence the professional behaviour. Decision making clearly defines the broad responsibility of the managers that require proper skills and knowledge. In order to apply technical skills and knowledge while taking decision helps in strong decision-making that will result in the growth and development of Whirlpool.
• Commercial skills: Human resource professionals are usually engaged in decision planning and decision making of the company which can be achieved by the commercial sense among managers. So it is a very basic and major requirement of the Professional behaviour which helps in smooth functioning of the business activities.
• Strategic understanding: strategies can also be achieved by influencing the best working culture and environment and that can only be possible if managers have complete understanding about the established procedure and policy. It influences professional behaviour at a work place and this complete knowledge of the strategies help in encouraging different ideas which leads to the attainment of business goals.
• Establish relationship: managers are also referred as the coordinator who generally main objectives to subordinates. This behaviour of HR professionals is the main element which links the efforts of employees towards production of goods and services. Encouraging the healthy environment of the business builds strong inter personal relationship of employees with each other and this behaviour motivates the workforce which help in generating effective productivity (West And et.al., 2014).

2. Creation of Professional development plan and Personal skills Audit that helps in identifying the professional behaviour along with skills and knowledge

3. Differences of organisational and individual learning

Continued learning is the process of constant increase in the individual skills and knowledge in order to improve the performance (Payne and Calton, 2017). Training and development can be considered as the activity in which involves one's performance is evaluated and on the basis of their knowledge proper training need to be provided in order to acquire more knowledge which help in enhancing the overall performance.

In an company crisis 2011, it was identified that North America Regional staff of whirlpool has to execute restructured planning. This restructured policy and strategic changes in the company were needed to sustain the economic growth and development of company. So in order to implement restructured policies, workforce of the Whirlpool need to aware about the cross functional collaboration of the team members which can only be achieved by the efficient and effective teams. So for this purpose, managers had planned innovative production techniques that were the major missing strategies in earlier Whirlpool plan. In order to increase the productivity and performance of the workforce, company had established training and learning programs. These programs helps in enhancing the performance of the existing employee which leads to maximised skills among workforce. Managers of Whirlpool mainly focused in promoting CPD that helped in encouraging professionalism in the internal environment of the business.

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